Question 1

Where do you meet for in-person transactions?

Accepted Answer

Located in Mississauga, Ontario.

Meetups are possible in Milton, Oakville, Mississauga, or Toronto Union Station.

Send us an email at cybermonster3D@gmail.com to place an order and arrange a meetup.

Question 2

Are prices negotiable?

Accepted Answer

Prices for each item are pre-determined based on the amount of plastic used, electricity costs per print, and assembly time. Therefore, the price for each item is fixed.

Question 3

Is shipping available?

Accepted Answer

Currently not offering shipping on any item. All transactions must be done in person until further notice.

Question 4

Can I return a product?

Accepted Answer

All sales are final.

Question 5

Are these toys for children?

Accepted Answer

Each print is designed and assembled with care to be a high-end collectible and enjoyed as a display piece.

Each product is printed in PLA plastic, which is not soft, but can break into smaller pieces if dropped on the floor or mishandled.

In most cases, printed parts are held together with cyanoacrylate glue, which should not be licked.

Parental discretion is always advised.

Question 6

Who designs these figures?

Accepted Answer

These items are fan art designed by talented and established 3D artists all over the world, but are printed by us locally and and are sold according to the terms and conditions set by the artists.

Question 7

Do you do custom work?

Accepted Answer

We are currently only printing pre-designed objects with the permission of the respective 3D artists who designed them.

We do not create custom figures, but if you have a request for a favourite character, please send an email to cybermonster3D@gmail.com and we will see if we can connect with the right artist to see if it can be done.

Question 8

What materials do you print with?

Accepted Answer

Our prints are made out of either filament types:

Polyactic Acid (PLA) 
Polyethylene Terephthalate Glycol (PETG)

PLA plastic is biodegradable and our first choice for prints as it is the easiest to work with and produces very strong prints.

PETG plastic has great thermal resistance (holds its shape better outdoors in the summer heat) and is more impact resistant.

Please check the item description to see which material was used in its production.

FAQ

Frequently asked questions